I am very new to biking with little experience about suspension. Texted the person in charge, they open the shop just for my appointment to tune suspension setting for my MT09 on Sunday. During PKP, anything you want to do is based on appointment on the website, so social distancing is really well taken care of. Being a new rider without the suspension knowledge, it feel the person in charge is very very professional, customer oriented and knowledgeable. Everytime they check on my bike they tell me what is the function, what's wrong with it and what can be done. I learn a lot that day! And review on the bike, I can say noticeable improvement while riding. I no longer feel bike is diving too deep while braking, cornering is more stable, and most importantly, I use this road on my way back home with very high slow down bumps, and i usually can feel the handle bar vibrating aggressively even when im slowing down, but after the suspension setting, i was ready to feel the vibration but to my surprise, the vibration is really minimal! That shows that their setting is spot on. And on highways, i purposely ride on uneven patch of road, it feels smooth! And uneven road seems like a piece of cake to maneuver on. Highly recommended!